Effective Date: April 22, 2026
Welcome to Solvo Web Studios. Your privacy, trust, and satisfaction are important to us. This policy explains how we collect, use, protect, and manage your personal information when you visit our website, contact us, respond to our advertisements, request information, or purchase our services.
This page also includes our Revision Policy and 30-Day Money-Back Guarantee Policy so clients can clearly understand how project revisions, refunds, cancellations, and ownership of work are handled.
By using our website or services, you agree to the terms outlined in this policy.
This Privacy Policy applies to all visitors, leads, clients, and users who access our website, communicate with us, respond to our advertisements, request information, or purchase services from Solvo Web Studios.
This policy applies to both online and offline collection, storage, processing, and transfer of personal information.
“Solvo Web Studios,” “we,” “us,” or “our” refers to Solvo Web Studios and its website located at https://solvowebstudios.com/.
“Website” or “Site” refers to our website and any other online platform, landing page, form, or page controlled or authorized by Solvo Web Studios.
“Personal Information” means information that can identify an individual, directly or indirectly, including name, email address, phone number, business name, billing details, project information, or other information provided to us.
“Financial Information” means payment-related information, billing details, transaction details, or payment method information used to complete a purchase.
“Marketing Information” means information used to communicate with you about our services, offers, updates, promotions, or support.
“Web Analytical Information” means information automatically collected when you visit our website, such as IP address, browser type, device type, pages visited, time spent on the site, traffic source, and general location information.
“Service Providers” means trusted third-party companies or individuals who help us operate our website, process payments, provide hosting, analytics, communication, customer support, or other business-related services.
We may collect information from you when you:
The information we collect may include:
When you visit our website, certain information may be collected automatically through cookies, analytics tools, tracking technologies, and server logs.
We may use your information for the following purposes:
We respect your privacy and are committed to protecting your mobile information. No mobile information, phone numbers, SMS consent, or text messaging opt-in data will be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Phone numbers collected for SMS communication will only be used for communicating with you regarding our services, project updates, support, appointments, offers you requested, or related business communication.
By providing your phone number, you consent to receive calls, SMS messages, or other communications from Solvo Web Studios related to your inquiry, project, service request, or account. Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
We understand that by providing your personal information, you are placing trust in us. We do not sell, rent, or lease your personal information to third parties.
We may share limited information only when necessary to provide essential services, such as payment processing, hosting, analytics, communication tools, or legal compliance. However, SMS opt-in data, phone numbers, and mobile consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Financial information is used only for payment processing, billing, fraud prevention, transaction verification, accounting, and providing the services you purchased. We do not sell, rent, or transfer your financial information for marketing purposes.
Payments may be processed through secure third-party payment processors. We do not intentionally store complete credit card details on our website unless required by the payment processor or applicable transaction system.
Our website may use cookies, pixels, web beacons, analytics tools, advertising pixels, and similar technologies to improve website functionality, understand visitor behavior, measure ad performance, and improve our marketing.
You may disable cookies through your browser settings. However, disabling cookies may affect some website features.
If you provide your contact information, we may contact you by email, phone, SMS, live chat, or other communication methods regarding your inquiry, requested information, project, package details, service updates, or promotional offers.
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails, replying STOP to SMS messages, or contacting us directly.
We may share limited information with trusted service providers only when necessary to operate our business and provide our services.
We do not sell your personal information, phone numbers, or SMS consent information to third parties.
We take commercially reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no internet transmission, website, email, or electronic storage system can be guaranteed to be 100% secure.
We may monitor, record, or retain incoming and outgoing communications, including calls, emails, live chats, SMS messages, and other communications, for quality assurance, training, customer support, dispute resolution, security, and legal purposes.
You may request to:
To opt out of SMS messages, reply STOP.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Our website may contain links to third-party websites, platforms, payment processors, social media pages, or service providers. We are not responsible for the privacy practices, content, security, or policies of third-party websites that we do not own or control.
Solvo Web Studios may update or revise this Privacy Policy from time to time. If changes are made, the updated version will be posted on this page with a revised effective date. Your continued use of our website or services after any changes means you accept the updated policy.
Revisions are provided based on the package selected by the client. Solvo Web Studios offers revisions to help ensure the final design aligns with the agreed project scope, business requirements, and approved design direction.
Clients may request revisions as long as:
Standard revision turnaround time is usually 48 hours, depending on the complexity of the requested changes.
Major changes outside the original project scope, including a completely new layout, new branding direction, additional pages, extra features, third-party integrations, or changes after final approval, may require additional charges.
At Solvo Web Studios, we are committed to delivering high-quality website design and development services with a professional, transparent, and client-focused process. That is why eligible website design packages may include a 30-Day Money-Back Guarantee, subject to the terms and conditions outlined below.
Solvo Web Studios offers a 30-Day Money-Back Guarantee on eligible website design packages where this guarantee is clearly mentioned in the offer, advertisement, invoice, agreement, or package details.
If you are not satisfied with our service, you may request a refund within 30 days from the original payment date, provided your request meets the eligibility requirements stated in this policy.
Our goal is to resolve your concerns first through communication, revisions, and reasonable corrections. If we are unable to resolve the issue according to the agreed project scope, your refund request may be reviewed for approval.
You may be eligible for a refund if all of the following conditions are met:
If a client purchases a discounted, promotional, or special offer package, the 30-Day Money-Back Guarantee will apply only if the offer or package specifically includes this guarantee.
If a promotional package does not mention a money-back guarantee, refunds will be reviewed based on the standard refund terms of that package.
Before a refund is approved, Solvo Web Studios reserves the right to offer revisions, corrections, or reasonable solutions to resolve the client’s concern.
A refund request may be declined if the client refuses reasonable revisions or does not allow our team an opportunity to resolve the issue.
Full Refund: A full refund may be approved if the refund request is made within 30 days of payment, no initial design, draft, mockup, website work, or deliverable has been started or provided, and no third-party or external costs have been incurred.
Partial Refund: A partial refund may be approved if work has already started, an initial draft, mockup, design, website layout, or partial deliverable has been provided, or time, resources, or third-party costs have already been used.
No Refund: No refund will be issued if the project has been approved, completed, delivered, transferred, published, or launched; the client has used any part of the work; the request is made after 30 days; or the client violates this policy or the agreed project terms.
The following costs are non-refundable once purchased, activated, registered, or used:
If a refund is approved and issued, all rights to the work created by Solvo Web Studios remain the property of Solvo Web Studios.
After receiving a refund, the client is not allowed to use, copy, publish, modify, transfer, resell, or claim ownership of any:
To request a refund, please contact our support team:
Phone: (307) 271-8585
Email: info@solvowebstudios.com
Live Chat: Available on our website
Please include the following information in your refund request:
All refund requests are reviewed on a case-by-case basis. If your refund request is approved, the refund will be processed to the original payment method within 7–10 business days, depending on your bank, payment processor, or card provider.
Solvo Web Studios reserves the right to approve, partially approve, or decline refund requests based on the terms of this policy, the project stage, client communication, and work already completed.
The 30-Day Money-Back Guarantee applies only to eligible website design packages where the guarantee is clearly mentioned in the offer, advertisement, invoice, agreement, or package details.
This guarantee does not mean that completed, approved, launched, used, or transferred work can be refunded after delivery. The guarantee is designed to protect clients when genuine service-related concerns arise during the eligible refund period.
By placing an order with Solvo Web Studios, you agree to this Privacy Policy, Revision Policy, and 30-Day Money-Back Guarantee Policy.
If you want to access, update, correct, or delete your personal information, or if you have questions about this policy, please contact us:
Solvo Web Studios
Website: https://solvowebstudios.com/
Email: info@solvowebstudios.com
Phone: (307) 271-8585
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